Only christian thing about this dealership is the Judas complex these xxxxxxxx have. Finance officer Seth Gaetlin, tried to charge me almost 4k for a warranty he quoted at less than $900, 3k more he tried to falsely take. They tried to rip off a disabled veteran on a fixed income, imagine how many elderly and women they've taken advantage of 👀 These are the kind of "christians" that have led to the lowest numbers ever. DO NOT USE!!

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Red River should not be allowed to wear the Jeep logo. This has to be the worst dealership when it comes to Service. I have only had two service interaction with this dealership, and they were the worst ever. First, service appointment was to fix a Jeep recall. Received a letter for a tailgate latch replacement and called the dealership to schedule an appointment. They stated they knew about the recall and to bring it in and they would replace it. So, I scheduled the appointment and took it to the dealership. After waiting at least 2 hours I was told ... Read More

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DealerRater - Dec 17, 2023

Red River should not be allowed to wear the Jeep logo. This has to be the worst dealership when it comes to Service. I have only had two service interaction with this dealership, and they were the worst ever. First, service appointment was to fix a Jeep recall. Received a letter for a tailgate latch replacement and called the dealership to schedule an appointment. They stated they knew about the recall and to bring it in and they would replace it. So, I scheduled the appointment and took it to the dealership. After waiting at least 2 hours I was told my Jeep was ready. But to my surprise they handed my keys to me and said, "We will have to reschedule you to replace the part." WHAT?????? That's what the appointment was for. Their answer, "SORRY." 2nd interaction was my auxiliary battery was bad. So made a second appointment with RED RIVER. It took them 6 hours to replace my battery. Are you kidding me? Per dealership: 3 hours to test battery. 2 hours to go to auto parts store to buy a new battery. 1 hour for techs lunch break. Really!!!!!!! Their answer was, "sometimes these things happen." But next time we can come get your Jeep for you. Why would I let myself experience this terrible service for a third time? Red River should not be able to represent the Jeep logo or any other car company. They have no accountability for bad service.

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The dealer did get in contact with me an ask was I interest in the 96 corvette I said yes I had a 08 dodge ram 4 door 4 wheel drive sport as a down payment. He ask for the vin number an said I call u back. An never did I have good credit he never ask. For my information

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I traded my 2014 Ford F-250 for 2020 Ram 3500 Limited. Tina was my salesperson and did a wonderful job. She got me the lowest price and the best trad-in price for my truck. I searched all over Arkansas and went down to Houston,TX to see if I could get a better deal. Red River Dodge blew them all out of the water. We are not talking about a few hundred dollars we are talking thousands of dollars. This was my first Dodge. They did such a great job I even had my daughter buy one of their used vehicles the same ... Read More

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DealerRater - Feb 10, 2021

I traded my 2014 Ford F-250 for 2020 Ram 3500 Limited. Tina was my salesperson and did a wonderful job. She got me the lowest price and the best trad-in price for my truck. I searched all over Arkansas and went down to Houston,TX to see if I could get a better deal. Red River Dodge blew them all out of the water. We are not talking about a few hundred dollars we are talking thousands of dollars. This was my first Dodge. They did such a great job I even had my daughter buy one of their used vehicles the same day.

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I'm on my second used "certified" vehicle from this dealership and i've had the worst experience in my life. Ashley in parts and service is super rude with you if there is a issue with your vehicle, Sean one of the mangers says my car was certified and Amanda who sold me the SUV said they don't do certified vehicle anymore even though we was under the impression it was certified with only 59,000 miles on it. my SUV had a busted sway bar bushing on the drivers side, the rear view mirror was from a ... Read More

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DealerRater - Nov 18, 2020

I'm on my second used "certified" vehicle from this dealership and i've had the worst experience in my life. Ashley in parts and service is super rude with you if there is a issue with your vehicle, Sean one of the mangers says my car was certified and Amanda who sold me the SUV said they don't do certified vehicle anymore even though we was under the impression it was certified with only 59,000 miles on it. my SUV had a busted sway bar bushing on the drivers side, the rear view mirror was from a charger when my SUV is a dodge journey and my radio was unplugged so when i presented this issue with a manger he acted like he had better things to deal with me and couldn't give me a straight answer for my questions. absolutely worst buying experience all around. Not to mention my nissan xterra i bought from them before this SUV they told me it was never in a wreck but when i went to trade it in to a different dealership they said it was hit by a "railroad vehicle" 3 months before i owned it which when we asked for carfaxx but was insured it was in good standing, so therefor the only way to get out of my xterra and not be upside down was red river dodge which they admitted to the not giving me the car faxs. DO NOT use red river dodge in Heber springs!

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𝗛𝗔𝗩𝗘 𝗬𝗢𝗨 𝗘𝗩𝗘𝗥 𝗕𝗢𝗨𝗚𝗛𝗧 𝗔 𝗡𝗘𝗪 𝗧𝗥𝗨𝗖𝗞 𝗢𝗥 𝗖𝗔𝗥 . I'm 77 and for the first time I bought a new truck for myself. If you live in the Memphis or Little Rock area or driving distance from Heber Spring, AR you will not believe what I am going to tell you. Wife & I had no intention at all to buy a new truck. Just driving around so we drove into the lot of Red River Dodge Chrysler Jeep RAM . There wasn't hungry salesmen under a tent waiting to pounce on us. They don't sell you anything. They help you if needed and you sell yourself. 𝘼𝙢𝙖𝙣𝙙𝙖 𝘿𝙪𝙣𝙘𝙖𝙣 made ... Read More

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DealerRater - Sep 21, 2020

𝗛𝗔𝗩𝗘 𝗬𝗢𝗨 𝗘𝗩𝗘𝗥 𝗕𝗢𝗨𝗚𝗛𝗧 𝗔 𝗡𝗘𝗪 𝗧𝗥𝗨𝗖𝗞 𝗢𝗥 𝗖𝗔𝗥 . I'm 77 and for the first time I bought a new truck for myself. If you live in the Memphis or Little Rock area or driving distance from Heber Spring, AR you will not believe what I am going to tell you. Wife & I had no intention at all to buy a new truck. Just driving around so we drove into the lot of Red River Dodge Chrysler Jeep RAM . There wasn't hungry salesmen under a tent waiting to pounce on us. They don't sell you anything. They help you if needed and you sell yourself. 𝘼𝙢𝙖𝙣𝙙𝙖 𝘿𝙪𝙣𝙘𝙖𝙣 made it a pleasure to buy a vehicle for the first time in my life. She will give you her cell # and if you call her on her day off, she's happy to help. Wife & I bought a Ram 1500 Big Horn . They don't have gates or chains in the drive way so you can drive around looking 24/7. Most of the vehicles are not locked. We didn't see any security. Folks, this area is like it was when I was a teenager. Equally exciting is you can stay at a wonderful resourt close by, The Cabins at Lobo Landing. Right on Little Red river where we Trout fish.

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Sadly I experienced less than honest business practices in the finance and warranty department when I purchased my new truck. I reached out to the General Manager multiple times and two different times he emailed to let me know he'd get back to me. I never heard back from him even after I offered a very reasonable solution to my issue. I would not buy a vehicle from this dealership if they were the last one around. Buyer beware at Red River Dodge.

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i wont go back. lost a full day of my life that ill never get back driving way up there. typical bait and switch. told me ove the phone what a great deal they had and when i got all the way up there it wasnt even close. i guess they would be ok if they actually had what your looking for, but now i would cross the street to go abck

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Worst dealer I have ever bought from!!! My used truck had only one ignition key and my salesman Andrew said he would get me another key and door key also....he stopped returning my calls after one month!!!

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One of the best dealerships around to work with .Amanda Duncan went out of her way to make my purchase one of the easiest I ever done she is very awesome to deal with and helps u understand the process this is my dealership for life 😃

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I've bought many vehicles from them and have had a great experience every time. Jim has been doing this for a long time and has known me since I was 5.

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The team at the Red River dealership goes above and beyond expectations in every way. We trade vehicles about every two years and have purchased over 20 vehicles over the past 40 years. This team's approach and professionalism is the best I have ever had the pleasure of dealing with hands down. We had researched our latest purchase for months and had sent out emails as well as made personal contact with dealers in 6 surrounding states and Red River was the best of all contacted. Even though this was a "skinny" deal for them, their customer service was still ... Read More

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DealerRater - Jun 18, 2015

The team at the Red River dealership goes above and beyond expectations in every way. We trade vehicles about every two years and have purchased over 20 vehicles over the past 40 years. This team's approach and professionalism is the best I have ever had the pleasure of dealing with hands down. We had researched our latest purchase for months and had sent out emails as well as made personal contact with dealers in 6 surrounding states and Red River was the best of all contacted. Even though this was a "skinny" deal for them, their customer service was still excellent. We arrived, took delivery, signed all paperwork and were on our way in less than 2 hours. Charles "Chee Chee" Tamburo our sales associate was in contact with us any time we had questions or concerns. Jason Armstrong also went out of his way to help us when we arrived. This was not his sale, so that was refreshing to have someone demonstrate concern even when they are not directly benefiting. Mitch (GM), Ryan (Finance), and Andrew Brewer (Finance) were also cordial AND available for us at any time. This is especially rare in today's market. If you're in the market for any Mopar product or preowned vehicle, THIS is the place to go!

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Andrew Bradburn was an upbeat, enthusiastic, and extremely professional salesperson. Chris and I enjoyed working with him and will not hesitate to come back to the dealership the next time we need a new truck. We live in an RV and were traveling through Arkansas on our way back to Key West and needed a Ram diesel 2500 to pull our Jayco Eagle. Everyone in the dealership was polite and full of energy, it was great to see such a booming business. Daniell Travis did a really nice job with our financial paperwork. She was both professional and very friendly Marilyn

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